Dr. Jenna James (Laurie Metcalf) gets reassigned to the extended-care unit of a CA hospital after a public meltdown.
A new supervising nurse, Patsy, arrives at Billy Barnes just in time to have his preconceptions shattered.
Patsy files a grievance against DiDi; a gentleman caller sends shock waves through the ward.
The staff deals with a mysterious homeless woman; Dr. James implements a new exercise program.
A placid night shift is turned upside down by a new patient and some familiar drunken visitors.
Season Finale. Dr. James' plans change; Patsy goes the distance with Dawn; DiDi recovers a debt.

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