Grace Makutsi is Mma Ramotswe's awkward but extremely efficient secretary. Mma Makutsi, originally from Bobonong, Botswana, is a graduate of the Botswana Secretarial College, earning unprecedented high marks on her final examinations. Despite her obvious typing proficiency, until Mma Ramotswe hired her, the stiff but excitable Mma Makutsi had been passed over for potential jobs in favor of younger, less-skilled but more precocious classmates.